Tia Mei
her user experience narrative at a glance...
Committed to
Designing for inclusive accessible user experiences
Fueled by
Exercise, iced lattes, music, pastries, and audiobooks (in that order)
mPos
Full-scale redesign that puts our restaurant servers (Roadies 🤠) at the center of the user experience. By improving navigation, accessibility, and creating gesture consistency, mPOS redesigned increases Roadies ordering speed, enhances usability, and allows the restaurant guests to be served more efficiently.
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Texas Roadhouse
Building an ever-evolving set of reusable components and defining principles and guidelines for our in-house applications, giving designers and engineers a shared language for consistent, scalable product and web design across future apps.
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Apprendo
Apprendo is a free learning app designed to support BRIDGEGOOD UX apprentices and empower creatives of color in the tech and design fields.
Over 4 weeks, I completed this case study as part of Google’s Tech Equity Collective, using Google’s Design Sprint methodology to research, prototype, and validate solutions that address barriers faced by underrepresented creatives.
Using tools such as Figma, Miro, Slack, Discord, and Google Workspace, I strengthened my skills in project leadership, collaboration, and end-to-end UX design while learning how to guide a team toward building impactful, equity-driven solutions.
ConDex
Con-Dex is a mobile app that helps convention vendors streamline operations by tracking applications, sales, inventory, and finances in one place.
Over 10 weeks, I completed this case study as part of Google’s UX Design Certification, applying the design thinking process and conducting interviews with multiple vendors to shape the app.
Using tools such as Figma, Miro, Lucidchart, and Google Docs, I strengthened my skills in user research, prototyping, and iteration while learning how to design solutions that directly address vendor needs.